Your Clinic's Own WhatsApp Booking,
Live Tokens & Payments.
Keep your own patient database, eliminate no-shows, and save on heavy marketplace commissions (typically 15%–30%) per patient visit. Built for clinics in Pakistan.
Or scan on phone to test instant token generation
Run booking, patient records and clinic workflows directly around WhatsApp.
Everything Live for
Patients & Doctors
Experience a completely unified ecosystem. WhatsApp booking, OPD queues, clinic live tokens, and patient records working in perfect harmony.
WhatsApp Booking
Patients book appointments directly from WhatsApp without downloading another app.
Clinic Counter QR
Patients scan at the desk to pull up WhatsApp booking & get instant digital tokens.
Doctor OPD Queue
Doctors and clinics manage live OPD queues and patient flow in real time.
Dual Portal Access
Doctor mobile app for rounds & desktop web dashboard for busy OPD hours.
Predictable Waiting
Patients know their real-time token turn and wait comfortably from home or their car instead of crowded waiting rooms.
Paper-Optional Workflow
Print physical prescriptions formatted on clinic letterhead with PMDC registration details, or dispatch instant digital PDF copies directly to the patient's WhatsApp.
Automated Commission Split
Instant automated split between clinic commission and doctor consultation fee.
Direct Online Payments
Integrated JazzCash, EasyPaisa, and card payments live in production.
Automated Patient Retention & Recall
Schedule automated WhatsApp checkup reminders for chronic care patients (Diabetes, Hypertension, Antenatal) and routine follow-ups to keep patients returning to your clinic.
Smart Specialty & Doctor Guidance
Guides patients to book the correct specialist based on reported symptoms, with automated emergency red-flag warnings for acute conditions.
Private by Default, Discoverable by Choice
Your patient database remains strictly private to your clinic. Optionally enable nearby clinic discovery for walk-in growth without aggregator listing commissions.
Visit Notes to WhatsApp
Send visit details, consultation summaries, and healthcare updates directly to the patient's WhatsApp.
Data & Security
Enterprise-grade security featuring AES-256 encryption, strict role-based access, and daily automated encrypted cloud backups. Your clinical data remains completely private.
PatientCare vs Aggregators
We build software for your clinic, not a marketplace for ourselves. Save on heavy marketplace commissions (typically 15%–30%) per patient visit.
Feature
PatientCare
Aggregators
(Marham, Oladoc)
HOW IT WORKS
From WhatsApp Message to Completed Visit
Turn a simple WhatsApp conversation into a complete clinic workflow.
Doctor gets ready for today's OPD
- Doctor opens the live OPD queue
- Upcoming appointments are visible
- Patient list and visit flow are ready
Patient books a slot on WhatsApp
- Patient messages the clinic's WhatsApp
- Selects doctor/date/time
- Appointment is confirmed automatically
Doctor runs OPD and shares visit details
- Doctor sees the patient in queue
- Completes consultation
- Sends visit summary / prescription / follow-up
Who Uses What?
A comprehensive suite of tools perfectly tailored for everyone in your clinic's ecosystem.
Patients
Instant booking & live token tracking. Zero app download required.
Optional Patient App
Access digital records, lab reports, and full prescription history.
Doctors
Doctor App available via direct APK / TestFlight deployment & Web Portal.
Doctor Mobile App
Dedicated clinical mobile workflow on iOS & Android for schedules and rounds.
Web Portal
Write prescriptions, manage schedule, and run live OPD token queue.
Clinic Admin
Note: The Clinic Panel is strictly for your clinic's own staff/receptionists, NOT our platform superadmin.
Clinic Web Portal
Manage walk-in queues, counter billing, and staff role permissions.
Token Display Screen
Cast live token queues to waiting room TVs to keep patients informed.
BUILT FOR REAL CARE
Designed Around Real Clinic Days
From the first WhatsApp message to the completed consultation, every step stays perfectly connected. No disjointed apps, just smooth operations.
Real-time booking sync
Instantly update availability as patients book on WhatsApp.
OPD lists stay updated
Your daily patient list automatically organizes by token number.
Appointment updates
Automated status messages keep patients informed.
Visit information connected
From the first WhatsApp message to the completed consultation.
Automated Polyclinic Commission Split Engine
Stop calculating doctor payouts on paper or messy spreadsheets at the end of every day. Our split engine automatically tracks every transaction, discount, and fee.
Flexible Split Rules
Configure percentage splits (e.g., 70% Doctor / 30% Clinic) or fixed room rent per consultation or procedure.
Cash vs Online Handling
Automatic reconciliation whether the patient pays cash at the reception desk or prepays via JazzCash/EasyPaisa online.
Deductions & Refunds
Clear accounting for patient discounts, follow-ups (free or reduced), and refund handling.
Daily Settlement Sheets
Settlements generated automatically at midnight (12:00 AM) or tailored to match your clinic's evening OPD closing hours. One-click exportable daily & monthly PDF/Excel payout statements.
FOR DOCTORS
Run Your OPD Without the Chaos
A dedicated app interface designed specifically for doctors to manage their clinic day efficiently.
- View today's patients
- Manage queue order
- Track current token
- Open patient history
- Add consultation notes
- Share visit information
- Manage availability
Hello! Welcome to PatientCare. How can we help you today?
Book an appointment
Please choose an available time for Dr. Ayesha tomorrow:
4:30 PM
Appointment Confirmed! ✅
Your Token is #08 for 4:30 PM.
🔒 Meta Compliance: Patient-initiated booking. Automated queue confirmations and token alerts comply fully with Meta WhatsApp opt-in regulations.
FOR PATIENTS
Healthcare Access Through a Conversation
Patients don't need to download another complicated app or remember passwords. They just send a message.
- No complicated signup required
- Book directly from WhatsApp
- Receive instant updates
- Track live queue position
- Get visit information securely
FOR CLINIC ADMINS
Mission Control for Your Clinic
A beautiful, real-time dashboard to oversee doctors, manage appointments, and monitor patient flow without ever reloading the page.
City Healthcare Clinic
Main Branch Dashboard
Today's Appointments
48
+12%Doctors Active
8
All onlineWaiting Patients
14
-3%Completed Visits
31
+24%Live Queue Activity
View AllDoctor Availability
Dr. XXXX
Cardiologist
Dr. XXXX
Dermatologist
Dr. XXXX
Pediatrician
Role-Based Permissions
Data privacy is built into the core. Every staff member sees exactly what they need to see—and nothing else.
Clinic Owner
- Full visibility over gross revenue & net clinic share
- View all doctor settlements and payout history
- Complete system audit logs and reporting
- Staff management and access control
Consulting Doctor
- Private view of their own OPD queue
- Access to personal patient history & active tokens
- View personal earnings and settlements only
- Cannot see other doctors' data or clinic revenue
Receptionist / Counter
- Walk-in token generation & queue management
- Cash collection and counter billing
- Patient check-ins and basic demographic entry
- Financial split analytics & payouts are strictly hidden
Less Friction. Better Patient Flow.
Simpler Booking
Patients start from an app they already use.
Reduce booking friction by allowing patients to request and confirm appointments directly through WhatsApp, eliminating the need for downloads or signups.
Faster Clinic Operations
Staff can manage appointments and queues from one system.
Centralize your front desk operations. From scheduling to patient check-ins, everything is handled in a unified interface.
Predictable Waiting
Patients wait comfortably from home or car.
Patients know their real-time token turn and wait comfortably from home or their car instead of crowded waiting rooms.
Paper-Optional Workflow
Print letterhead scripts or dispatch WhatsApp PDFs.
Print physical prescriptions formatted on clinic letterhead with PMDC registration details, or dispatch instant digital PDF copies directly to the patient's WhatsApp.
Operational Guarantees
We understand clinic operations cannot halt. Our platform is built for the realities of Pakistani healthcare.
100% Data Ownership & Portability
Your patient records and financial history belong exclusively to your clinic. Export your full patient registry, OPD logs, and settlements to Excel/PDF anytime with a single click. If you ever decide to leave, your data is never locked or held hostage.
Go-Live in 48 Hours
Full menu/fee setup, staff WhatsApp training, and printable counter QR standees delivered directly to your clinic.
Offline OPD Continuity
Counter receptionists can continue issuing walk-in OPD tokens and recording cash visits locally during internet fluctuations. Cloud queues, patient WhatsApp alerts, and online reconciliations sync immediately upon reconnection.
Free Data Migration
Bring your existing patient records from Excel, paper registers, or legacy software seamlessly with zero data loss.
Plans Built Around Your Clinic
No hidden fees. Save on heavy marketplace commissions (typically 15%–30%) per patient visit. Just flat SaaS pricing.
15-Day Free Pilot — zero credit card, no automated billing after trial ends unless explicitly subscribed.
Starter (Solo Practice)
For independent doctors setting up digital operations
Flat pricing for single practitioner
Zero credit card • No automated billing
- 1 Doctor limit
- Unlimited WhatsApp bookings
- Digital token queue
- Basic revenue reports
Clinic Pro / Polyclinic
For growing practices & polyclinics with multiple doctors & staff
PKR 12,000/mo (up to 3 doctors) + PKR 2,500/mo per additional doctor
Zero credit card • No automated billing
- PKR 12,000/mo (up to 3 doctors) + PKR 2,500/mo per additional doctor
- Automated commission split
- Counter billing & invoicing
- Multi-staff role permissions
Enterprise
For large healthcare groups, hospital networks & custom SLAs
Multi-branch hospitals & custom SLA
- Multi-branch support
- Dedicated account manager
- Priority 24/7 SLA
- Custom EMR integrations
Accepted Payment Methods
Online Payment Processing & Settlement
Direct merchant settlement into your clinic account with zero platform markup.
| Channel | Processor Fee (MDR) | Settlement Timeline & Terms |
|---|---|---|
| Cash at Counter | 0% fee | Instant collection directly by your clinic staff. |
| JazzCash & EasyPaisa | Standard merchant MDR (~1.5% – 2.0%) | Settled directly into your clinic account in T+1 business days. |
| Visa / Mastercard | ~2.5% merchant MDR | Settled in T+2 business days. |
* Payment gateway charges are deducted directly by the licensed processor. PatientCare takes 0% commission on your patient fees.
Powered by Official Meta WhatsApp Cloud API
- Verified Business Number: Messages sent directly via your clinic's own verified business number — zero risk of account bans or unofficial scraping.
- Pass-through Official Meta Utility Billing: A typical clinic handling ~50 patient bookings/day incurs approximately PKR 1,500 – 2,500/month in Meta utility conversation charges directly. Zero markup from PatientCare.
FAQ
Frequently Asked Questions
Yes. Multi-branch management with centralized revenue reporting is fully supported on the Pro and Enterprise plans.
Yes. The receptionist desk and patient WhatsApp flows support both English and Roman Urdu / Urdu layouts.
Settlements generated automatically at midnight (12:00 AM) or tailored to match your clinic's evening OPD closing hours. You can settle in cash or direct bank transfer, complete with downloadable PDF reconciliations.
The counter token queue operates with offline fallback so patient numbers don't halt. Data automatically syncs the moment connectivity returns.
Patients start a conversation through your clinic's WhatsApp, select the relevant doctor, and choose an available appointment slot instantly.
Visit information, prescriptions, follow-up instructions and lab reports are instantly sent to the patient's WhatsApp profile.
Yes. You retain 100% ownership of your clinic data. You can download complete patient directories and billing histories in Excel or PDF formats at any time.
Take Control of WhatsApp Booking & Today's OPD.
Connect your WhatsApp number, streamline patient booking and give your clinic a clearer way to manage daily care.